What is better ManageEngine SupportCenter Plus or Insightly? If you’re getting a hard time selecting the best CRM Software product for your company, try to compare the available software and determine which tool offers more benefits. In particular, here you can compare ManageEngine SupportCenter Plus (overall score: 8.6; user rating: 100%) vs. Insightly (overall score: 9.4; user rating: 95%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly boost the odds of finding the best product for your company. Take a closer look at other areas of the software like ease-of-use, adaptability, scalability, and pricing terms.
Our team put a lot of effort to review all popular services offered out there, but among them these three caught our special attention: .
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
Insightly has a good selection of pricing tiers to cater just what your organization and system requires. A free 14-day trial is available so you can try all the advanced features in the Professional Plans. After the trial is over, you may choose to cancel, upgrade, or downgrade to a completely free plan.
Here are the details of Insightly’s available subscription plans:
Free Plan
Up to 2 users
10 Mass Emails per day
2 Custom Fields per record type
2,500 Record Limit
Self-Service support
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
OAuth Single Sign-On (SSO)
Plus Plan – $29/month per user billed annually or $35/month per user billed monthly
100,000 record limit
2,500 mass emails per day
50 custom fields per record type
Email support
MailChimp integrations
Calendar and contact sync
Scheduled reports and Smart alerts
Custom branding
Slack integration
Email scheduling
OAuth Single Sign-On (SSO)
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
Professional Plan – $49/month per user billed annually or $59/month per user billed monthly
250,000 record limit
5,000 mass emails per day
100 custom fields per record type
Priority email support
Role-based permissions
Lead assignment rules
Workflow automation
MailChimp integrations
Calendar and contact sync
Scheduled reports and Smart alerts
Custom branding
Slack integration
Email scheduling
OAuth Single Sign-On (SSO)
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
Enterprise Plan – $99/month per user billed annually or $129/month per user billed monthly
Insightly integrates with the following business systems and applications:
Google Apps
Gmail
Google Calendar
Google Drive
Evernote
INinbox
MailChimp
Outlook 2013
Quote Roller
Torpio
Zapier
API access
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InMotion, Moose Country Gear, Phillips Financial Planning, Reddit, ShuttleCloud
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Insightly is a service that integrates customer relationship with project management in mobile and social platforms. Built for small businesses, Insightly offers enterprise-grade CRM features to help you get a complete overview of your business, track deliverables, and improve communication with your customers,
Almost as crucial as functionalities and client support level are pricing options offered by ManageEngine SupportCenter Plus and Insightly. While price should not be the only aspect it’s definitely a significant thing to think about. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up if your company expands. Be sure that you don’t select pricing plans that have complex tools that you won’t use and always try to contact with the vendor directly as enterprises can often count on discounts. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and offers a solid overview of what it feels like to work with ManageEngine SupportCenter Plus and Insightly.
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