ManageEngine SupportCenter Plus

NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customized Interface
- Industry Vertical Customisation
- Software APIs Integration
- Integrated VoIP Telephony
- Process Automation
- Job Sheets & Forms
- Pop Up Scripting
- Auto Calendar Bookings
- Email Marketing
- Trigger Emails, SMS or Task Reminders
- Track Order Processing
- Mobile Apps
Pricing Info
Pricing starts from: £15, $20 or €20 depending on the feature package such as:
- CRM + VoIP Telephony
- Marketing
- Sales Pipeline
- Work Flow Automation
- Booking Systems,
- Ecommerce & Accountancy Integration
There is also a Quick Start package ranging from £99 to £349.
Integrations
Email integration with Gmail, Outlook, Hotmail, Yahoo,Windows live etc. icomplete also works with Facebook, Twitter and LinkedIn.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
First Call Repair, Quicklearn, Ann's Bridal Room
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
icomplete CRM is easy to set up and use, you don’t need IT expertise. It is a simple CRM that helps users stay on top of their prospects and customers.
Company Email
sales@icomplete.com
Contact No.
Company's Address
14 South Street, Swindon, Wiltshire SN1 3LA, United Kingdom
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If you test various CRM Software software you shouldn’t just explore their list of features and available pricing plans. Consider that the solution must be matching your work processes and team so the more flexible their offer the better. Learn what OSes are supported by ManageEngine SupportCenter Plus and icomplete.com CRM and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a critical factor for many businesses.
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