ManageEngine SupportCenter Plus

NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
ManageEngine SupportCenter Plus Comparisons
Popular ManageEngine SupportCenter Plus Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead Automation & Lead Management System
- Lead Email, SMS & Voice Communication
- Lead Dashboards, Reports & Analytics
- Sales Pipeline & Opportunities Management
- Opportunity Email, SMS & Voice Communication
- Sales Pipeline Tracking & Reporting
- Sales Activities Management
- Sales Team Tracking Reports
- Business Intelligence Reports
- Daily Activity Plan
- Call, Email Clients directly from App
- GPS Location based Activity Updates
- Lead Reports & CRM BI Reports
- Sales CRM Reporting & Business Intelligence
- Sales Activities Reports & Business Intelligence
- Form & Fields CRM Customization
- Reports & Templates Customization
- Email/SMS Customization
Pricing Info
Cratio CRM offers two enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your company:
Sales CRM + – Rs.499/User/Month (Billed Quarterly) or Rs.399/User/Month (Billed Annually)
- Minimum 5 Users
- All Essential CRM Features
- Automatic Lead Capture From Portals
- Fields & Reports Customization
- Cloud Telephony Integration
- Daily Usage/Activities Reports in Email
Sales CRM Enterprise – Rs.599/User/Month (Billed Quarterly) or Rs.499/User/Month (Billed Annually)
- Minimum 5 Users
- Territory Management (Location & Product)
- Products, Sales Quotation & Templates
- Advanced Data Sharing & Security Rules
- Customized Modules, Forms & Reports
- API, Webservices & 3rd Party Integration
Integrations
Cratio CRM integrates with the following business systems and applications:
- Knowlarity
- Ozonetel
- MyOperator
- Exotel
- Facebook Ads
- Google Adwords
- LinkedIn Ads
- Indiamart
- Alibaba
- Sulekha
- Justdial
- YellowPages
- 99 Acres
- Magic Bricks
- Shiksha
- Careers 360
- Carwale
- CarTrade
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Redington, Wago, Ababil, Asianet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cratio CRM Software is the leading Cloud based CRM Software Solution Provider in India at an affordable price when compared to the competitors.
Company Email
sales@cratio.com
Contact No.
Company's Address
52, First Main Road, New Colony
Chrompet, Chennai - 600044
India
Cratio CRM Comparisons
Popular Cratio CRM Alternatives
You shouldn’t count on simply a wide set of features and scalable pricing from a credible CRM Software. Almost as crucial as key features is a quality customer support. You want to ensure that when you have any questions about ManageEngine SupportCenter Plus or Cratio CRM, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to benefit from personal training or at the very least a knowledge base you can use.
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