What is better SupportBee or Banckle Live Chat? There are many Help Desk Software products out there today. The ideal way to find out which app fits your needs best is to evaluate them side by side. For example, here you can review SupportBee and Banckle Live Chat for their overall score (7.5 vs.
6.5, respectively) or their user satisfaction rating (94% vs. 94%, respectively). You can even check their features and pricing terms and other helpful details below. When matching products make sure you examine their related functions and mark their disparities to obtain a clearer picture of both deals. What is more keep in mind to check other issues such as security, backup, intuitiveness, and customer support.
Those of you who want to save some time or could use a recommendation from our experts might want to investigate these top choices for this year: .
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
Almost as important as features and client support responsiveness are pricing plans made available by SupportBee and Banckle Live Chat. Even though cost should not be the sole factor it’s definitely an important thing to think about. You should try to find a flexible pricing plan that can be matched with your company size and easily scaled up when your company grows. Make sure you don’t pick packages that include additional functionalities that you won’t find a use for and always try to contact with the vendor directly because enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it feels like to work with SupportBee and Banckle Live Chat.
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