What is better SuiteCRM or Insightly? If you want a competent CRM Software product for your organization you need to invest time and examine different alternatives. It doesn’t have to be complicated, and can be as quick as matching their features in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can find SuiteCRM’s overall score of 8.6 and compare it against Insightly’s score of 9.4; or SuiteCRM’s user satisfaction level at 100% versus Insightly’s 95% satisfaction score.
The comparison will help you identify the pros and cons of each service, and decide which one matches your requirements better. Beyond the main features, the software that is easy to understand and use is always the better choice.
Those of you who are pressed for time or would like to get a CRM Software recommendation from our experts may want to take a look at these top choices for this year: HubSpot Smart CRM, Freshsales, Salesforce CRM.
SuiteCRM was designed as an open-source alternative to top notch CRM systems, which is why all functionality is available for free, and there are no enterprise pricing plans.
SuiteCRM offers open API to help integrate it with a variety of business systems and applications. Some of the integrations include:
Sage 50
Joomla
WordPress
Constant Contact
Twitter
Survey Monkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS England
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An award-winning open source Customer Relationship Management (CRM) application. SuiteCRM is enterprise-ready and is displacing vendors in large accounts.
Insightly has a good selection of pricing tiers to cater just what your organization and system requires. A free 14-day trial is available so you can try all the advanced features in the Professional Plans. After the trial is over, you may choose to cancel, upgrade, or downgrade to a completely free plan.
Here are the details of Insightly’s available subscription plans:
Free Plan
Up to 2 users
10 Mass Emails per day
2 Custom Fields per record type
2,500 Record Limit
Self-Service support
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
OAuth Single Sign-On (SSO)
Plus Plan – $29/month per user billed annually or $35/month per user billed monthly
100,000 record limit
2,500 mass emails per day
50 custom fields per record type
Email support
MailChimp integrations
Calendar and contact sync
Scheduled reports and Smart alerts
Custom branding
Slack integration
Email scheduling
OAuth Single Sign-On (SSO)
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
Professional Plan – $49/month per user billed annually or $59/month per user billed monthly
250,000 record limit
5,000 mass emails per day
100 custom fields per record type
Priority email support
Role-based permissions
Lead assignment rules
Workflow automation
MailChimp integrations
Calendar and contact sync
Scheduled reports and Smart alerts
Custom branding
Slack integration
Email scheduling
OAuth Single Sign-On (SSO)
Lead and sales management
Task and project management
Mass email and custom email templates
Custom reports and charts
Accounting integrations
Enterprise Plan – $99/month per user billed annually or $129/month per user billed monthly
Insightly integrates with the following business systems and applications:
Google Apps
Gmail
Google Calendar
Google Drive
Evernote
INinbox
MailChimp
Outlook 2013
Quote Roller
Torpio
Zapier
API access
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InMotion, Moose Country Gear, Phillips Financial Planning, Reddit, ShuttleCloud
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Insightly is a service that integrates customer relationship with project management in mobile and social platforms. Built for small businesses, Insightly offers enterprise-grade CRM features to help you get a complete overview of your business, track deliverables, and improve communication with your customers,
When you pick a service that you are sure will work best for your team you shouldn’t just focus on what experts have to say about it. Very often personal experience with the app may change, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable overview of how real users of SuiteCRM and Insightly rate their contact with the software. Our system is built around detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to get a comprehensive and credible picture of what other clients think about each service. In this example SuiteCRM got a total satisfaction rating at 100% while for Insightly 95% of people express they had an enjoyable experience with it.
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