What is better SugarCRM or vcita? Buying the most effective CRM Software product is all about cross-checking numerous solutions and figuring out the top software for your specific needs. Our exclusive process will give you a fast look at the general rating of SugarCRM and vcita. For general quality and performance, SugarCRM scored 8.9, while vcita scored 8.8. On the other hand, for user satisfaction, SugarCRM earned 100%, while vcita earned 100%.
Below it's also possible to look at their functions, terms, plans, etc. to see which application will be more suitable for your company. An important aspect to assess is whether the app lets you to toggle on/off restrictions on different types of users to secure any sensitive corporate data.
Our team put a lot of effort to review all popular CRM Software services available out there, but among them these three caught our special attention: Freshsales, HubSpot Smart CRM, Salesforce CRM.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Silicon Valley Research Group, Landmark Tax Group, MDV Custom Cakes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-featured customer service and business management software for service providers and professionals such as consultants, accountants, lawyers, and others. This solution utilizes essential tools to manage everyday tasks such as calendar and online scheduling, email and SMS marketing, client portal and management, lead generation, and billing and invoicing.
Both SugarCRM and vcita were evaluated by a team of independent SaaS experts who carried out a full examination of all core elements of each service. Their ultimate rating was prepared using our unique SmartScore model which calculates a separate partial score to every factor like: main features, client support, mobile device support, security, user satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a product before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
