What is better SquidsDBaaS or Hiver? With a wide range of functionalities, pricing, terms, and more to compare, finding the right Customer Support Software for your organization is hard. But by using our system, you can easily match the characteristics of SquidsDBaaS and Hiver as well as their general SmartScore, respectively as: 8.4 and 8.8 for overall score and 100% and 96% for user satisfaction.
You can also evaluate them feature by feature check out which program is a more suitable fit for your company. Remember to use a demo first before getting a plan to get a firsthand experience how the program can help you in practical situations.
Right now, the leading services in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
If you are still having second thoughts about which solution will perform best for your business it may be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every software is and how wide is its online presence. For instance, in case of Facebook SquidsDBaaS has 45 likes on their official page while Hiver profile is liked by 312 users.
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