SquidsDBaaS
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Cloud Deployment
- Multiple Databases
- High-Availability Infrastructure
- Database Lifecycle Management
- Automatic S3 Backup
- Data Compression
- Point-in-time Recovery
- SSL/TLS Encryption
- Cloud Provider Security Policies
- Permission Isolation
- IP Whitelisting
- Performance Monitoring
- ARM & X86 VMs
- Optimized Configurations
Pricing Info
Pricing Info
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
- Database deployment
- Resource upgrading
- Full Database lifecycle management
- Insights
- High-availability architecture
- Security
- Support via direct web & chat group
Standard – $0.011/vCPU hour
- All features in Community Plan, Plus:
- Automation
- Multi-cloud migration/cloning
- Performance monitoring & notifications
- Database cloning, backup, fault recovery, & other maintenance services
- Support via email & chat tools
Business – by quote
- All features in Standard Plan, Plus:
- Support for commercial databases
- On-premise database deployment
- Support via phone, email, & chat tools
Integrations
Integrations
Squids.io integrates with the following:
- Google Cloud Platform
- Amazon Web Services
- Microsoft Azure
- Redis
- MySQL
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
Company Email
Contact No.
Company's Address
Squids.io
38 Larch Street, Blackburn, Victoria 3130
Australia
SquidsDBaaS Comparisons
Popular SquidsDBaaS Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
If you are still having doubts about which product will be best for your company it may be a good idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how extensive is its online presence.For instance, if you analyze SquidsDBaaS LinkedIn page you’ll learn that they are followed by 15 users. In case of Hiver the volume of followers on their LinkedIn page is 4533.
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