What is better Squaretalk or Microsoft Outlook? To successfully find the most useful and productive Communications Software for your enterprise, you have to compare products available on the market. For instance, here it is possible to match Squaretalk’s overall score of 8.5 against Microsoft Outlook’s score of 8.3. You can also review their general user satisfaction: Squaretalk (97%) vs. Microsoft Outlook (77%).
Furthermore, you can review their strengths and weaknesses feature by feature, including their terms and conditions and pricing. By comparing products you are more likely to select the right software for your budget. Of course you must understand your unique needs to realize which service matches those needs.
Right now, the best solutions in our VoIP Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Outlook integrates with a variety of business systems and applications, among which:
Skype
Evernote
Paypal
Yelp
Uber
Boomerang
Giphy
Dropbox
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Microsoft Outlook is a popular email organizer with a built-in calendar and other tools that help people communicate and stay on top of things. Key features include a built-in document sharing module, offline access, flight itineraries, and color themes. The built-in Skype helps you keep in touch with contacts easily.
If you continue having doubts about which software will be best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every software is and how wide is its online presence. For example, in case of Facebook Squaretalk has 16 likes on their official page while Microsoft Outlook profile is liked by 984767 people.
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