What is better Squaretalk or Megacall? When choosing the right Communications Software for your organization our recommendation is that you evaluate the features, prices, along with other important information concerning the product and vendor. Here, you are able to see the similarities and differences between Squaretalk (overall score at 8.5 and user satisfaction at 97%) and Megacall (overall score at 8.0 and user satisfaction at 100%).
You can also check out their unique details, such as services, plans, pricing, conditions, etc. Similarly, analyze the terms carefully for information on hidden fees, including, setup cost, independent customer service, upgrade fees, storage fees, and others.
We realize that not all companies have the time to test dozens of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the VoIP Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.
If you research various Communications Software solutions you shouldn’t simply explore their features list and offered pricing packages. Keep in mind the product must be meeting your needs and team so the more flexible their offer the better. Find our what platforms are supported by Squaretalk and Megacall and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a key element for many companies.
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