What is better Squaretalk or Dear Inventory? If you need a competent Sales Tools product for your business you should make time to assess several options. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can check Squaretalk’s overall score of 8.5 and compare it against Dear Inventory’s score of 8.4; or Squaretalk’s user satisfaction level at 97% versus Dear Inventory’s 97% satisfaction score.
The evaluation will help you spot the strengths and weaknesses of each service, and choose which fits you requirements better. Beyond the main features, the solution that’s simple to grasp and use is always the better option.
Our team put a lot of effort to review all popular VoIP Software products available on the market, but among all the ones we reviewed these three deserved our special attention: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Both Squaretalk and Dear Inventory were tested by a panel of independent B2B experts who carried out a full examination of all key elements of each app. Their total rating was calculated by means of unique SmartScore model which provides an individual partial score to each element like: main functionalities, client support, mobile support, security, client satisfaction as well as market presence. We realize useful features are not the only thing important to a company so we make an effort to pay attention to all facets of a service before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
