What is better Squaretalk or CIS Retail POS? The ideal Sales Tools is a program that can deal with your company’s unique requirements. It’s easy to identify which alternative works really with your business if you review different products before you decide which one is the best.
For instance, Squaretalk and CIS Retail POS are scored at 8.5 and 8.0, respectively, for overall quality and performance. Similarly, Squaretalk and CIS Retail POS have a user satisfaction rating of 97% and 98%, respectively, which suggests the general response they get from customers. Moreover, get in touch with a current client of the software and ask for their opinion regarding the software in question.
Those of you who don't have much time or need a VoIP Software suggestion from our experts might want to take a look at these top choices for the current year: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
When you research different Sales Tools services you shouldn’t simply study their list of features and offered pricing packages. Pay attention to the fact that the service should be matching your standards and team so the more flexible their offer the better. Check which platforms are supported by Squaretalk and CIS Retail POS and make sure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and geographies are supported, because this may be a key element for many companies.
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