What is better Squaretalk or Brightpearl? Getting the right Sales Tools product is as simple as evaluating the strong and weak functions and terms offered by Squaretalk and Brightpearl. Here you can also match their overall scores: 8.5 for Squaretalk vs. 9.0 for Brightpearl. Or you can verify their general user satisfaction rating, 97% for Squaretalk vs. 98% for Brightpearl.
We suggest that you spend some time to study their unique features and decide which one is the better choice for your company. Likewise, keep in mind to consider your company’s or industry’s special circumstances, for instance, a multilingual software for a global staff or a mobile platform to help you work on the go.
Those of you who are pressed for time or want a VoIP Software suggestion from our team might want to examine these top choices for the current year: Slack, 8×8 VoIP Phone Service, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Their pricing is designed to suit the needs of fast-growth and larger merchants so contact them today to discuss your specific requirements and they’ll provide a solution that meets your needs.
When you test various Sales Tools apps you shouldn’t simply explore their features list and available pricing plans. Pay attention to the fact that the software should be matching your standards and company so the more flexible their offer the better. Learn which systems are supported by Squaretalk and Brightpearl and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a key element for many firms.
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