Sprout Social
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Smart Inbox
- Mobile
- Collaboration
- Publishing
- Analytics
- Monitoring
- Social CRM
- Account Structure
Pricing Info
Pricing Info
Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.
Premium Plan – $99 per user/month
- Complete Social Media Management
- All-in-one Social Inbox
- Monitor Profiles, Keywords & Locations
- Tasking & Social CRM Toolset
- Publish, Schedule, Draft & Queue Posts
- Social Content Calendar
- Group, Profile & Post-Level Reporting
- Includes 10 Social Profiles
- iOS and Android mobile apps
Corporate Plan – $149 per user/month
All the features of the Premium plan, plus:
- Tag, Categorize & Report on Inbox Messages
- Trends & Engagement Reports
- Team & Productivity Reporting
- Approval Workflow & Audience Targeting
- Campaign Tagging & Reporting
- Competitive Benchmark Reporting
- Includes 15 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Enterprise plan – $249 per user/month
All the features of the Corporate plan, plus:
- Advanced Customer Care Tools & Reports
- Advanced Keyword Listening
- Build Custom Chatbots with Automation Tools
- Custom URL Tracking
- Store Media in a Shared Asset Library
- Report Builder & Scheduled Report Delivery
- Includes 20 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Integrations
Integrations
- Google+
- Zendesk
- UserVoice
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stanford University, Spotify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sprout Social is a social media management software providing companies with tools to grow and manage their social communities. It provides users with collaboration tools and other features for monitoring and analytics. This social CRM tool, when used well, can bring your social media presence and engagement to new heights.
Company Email
Contact No.
Company's Address
131 S. Dearborn St.
Ste. 1000
Chicago, IL 60603
Sprout Social Comparisons
Popular Sprout Social Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Customer Email Entry
- Bulk Customer Email Entry
- Single or Bulk Email Feedback Requests
- SMS Feedback Requests
- Tablet & iPad Kiosk Mode
- API Integration
- Net Promoter Score Capture
- Customer Testimonials Builder
- Testimonial Widget
- Online Review Requests
- NPS Reporting
- Reviews Monitoring
- Automated Reports
- Negative Reviews Alerts
Pricing Info
GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:
Multi-Location Pricing
Basic – $39.95/location/month
- Up to 1,000 New Customer Profiles Monthly
- 1,000 Email Requests per Month (30 a day)
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- User Guide and Chat & Email Support
- Zapier Integration
Pro – $75.00/location/month
- Up to 3,500 New Customer Profiles Monthly
- 3,000 Email Requests per Month (100 a day)
- 200 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Pro Plus – $99.00/location/month
- Up to 6,000 New Customer Profiles Monthly
- 4,000 Email Requests per Month (130 a day)
- 400 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Executive – $249.00/location/month
- Up to 10,000 New Customer Profiles Monthly
- 7,500 Email Requests per Month (230 a day)
- 1,000 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- All Support Methods and Phone
- API, Zapier, & Webhooks Integration
- Insights Report – Customer Feedback Analysis
Enterprise & Franchise Info
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- More than 500 Locations – custom pricing
Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.
Agency Whitelabel
Basic
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- 1,000 New Customer Profiles per Month
- 1,000 Email Requests (30 a day)
Pro
- 1 Location – $75.00/location/month
- 2-10 Locations – $55.00/location/month
- 11-16 Locations – $42.00/location/month
- 17-25 Locations – $35.00/location/month
- 26-40 Locations – $32.00/location/month
- 41-100 Locations – $29.00/location/month
- 100+ Locations – $25.00/location/month
- 3,500 New Customer Profiles per Month
- 3,000 Email Requests (100 a day)
- 200 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Pro Plus
- 1 Location – $99.00/location/month
- 2-10 Locations – $69.00/location/month
- 11-16 Locations – $55.00/location/month
- 17-25 Locations – $47.00/location/month
- 26-40 Locations – $44.00/location/month
- 41-100 Locations – $41.00/location/month
- 100+ Locations – $38.00/location/month
- 6,000 New Customer Profiles per Month
- 4,000 Email Requests (130 a day)
- 400 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Executive
- 1 Location – $249.00/location/month
- 2-10 Locations – $199.00/location/month
- 11-16 Locations – $185.00/location/month
- 17-25 Locations – $170.00/location/month
- 26-40 Locations – $155.00/location/month
- 41-100 Locations – $145.00/location/month
- 100+ Locations – $140.00/location/month
- 10,000 New Customer Profiles per Month
- 7,500 Email Requests (250 a day)
- 1,000 SMS Review Requests Credits
- Wi-Fi Portal Included
For questions regarding pricing plans, contact GetFiveStars through email or chat.
Integrations
GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GetFiveStars is a fully integrated and highly customizable online reputation management platform.
Company Email
Company's Address
5205 Prospect Rd. #135-163
San Jose, CA 95129
USA
GetFiveStars Comparisons
Popular GetFiveStars Alternatives
It may not always be enough to just compare Sprout Social and GetFiveStars with one another. While useful functionalities, cost and customer experience are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by each software. Very often a less popular app may turn out to be an excellent choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that regardless of lesser market presence it’s a significant contender to the products that rule the market.
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