What is better Sprinklr Service or Siebel CRM? To make sure you acquire the most useful and productive CRM Software for your business, you need to compare products available on the market. For example, here you can match Sprinklr Service’s overall score of 8.9 against Siebel CRM’s score of 8.8. You can even compare their general user satisfaction: Sprinklr Service (97%) vs. Siebel CRM (98%).
What’s more, you can assess their good and bad points feature by feature, including their contract conditions and rates. By comparing products you are sure that you pick the best software for your needs. It goes without saying you should know your specific needs to realize which software matches those needs.
If you have to quickly find the optimal Customer Service Software according to our review team we advise you examine one of these services: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Oracle's Siebel Customer Relationship Management (CRM) is a complete CRM solution that helps organizations achieve maximum top- and bottom-line growth.
In case you continue having doubts about which solution will perform best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently a sign of how popular a given service is and how wide is its online presence. For instance Sprinklr Service Twitter profile has currently 38846 followers. At the same time Siebel CRM Twitter is followed by 21248 users.
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