Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
info@sprinklr.com
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited contacts
- Email connector
- Custom naming and fields
- Opportunity tracking
- 2GB free storage per user
- Open RESTful API
- Integration platform
- Office 365 & G-Suite calendar integration
- Mobile app
- Custom modules
- Custom products
- Document generator
- Business rules automation
- Manual GDPR tools
- Access to the GDPR CAT module
- Tailored setup and ongoing support available
- Online support center, web chat, and email support
Pricing Info
Salpo CRM offers the following basic and enterprise pricing information:
Bronze – £15/user/month
- Unlimited contacts
- Email connector
- Custom naming and fields
- Opportunity tracking
- 2GB free storage per user
- Open RESTful API
- Integration platform
- Office 365 & G-Suite calendar integration
- Mobile app
Silver – £25/user/month
- All Bronze features
- Custom modules
- Custom products
- Document generator
- Business rules automation
- Manual GDPR tools
- Access to the GDPR CAT module
- Tailored setup and ongoing support available
- Online support center, web chat, and email support
Gold – £35/user/month
- All Silver features
- Tailored setup and ongoing support
- Dedicated account management
Integrations
Salpo CRM integrates with the following business systems and applications:
- Xero Accounting
- Dear Inventory
- G Suite
- Office 365
- MailChimp
- Emma
- RingCentral
- Zapier
- Companies House
- Company Check
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Liverpool, SBS Insurance, The Growth Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An award-winning customer relationship management software that offers businesses a complete all-round view of all their business information through their desktop and mobile devices.
Company Email
enquiries@salpo.com
Contact No.
Company's Address
Salpo Technologies
Festival House, Jessop Avenue
Cheltenham GL50 3SH
United Kingdom
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Please keep in mind that while both Sprinklr Service and Salpo CRM may provide an outstanding range of features every app may be aimed at a different company size. If you are analyzing various solutions you may want to focus on a business size they are catering to. Specific elements may scale up with no problem for huge enterprises but if you own a small or medium business it’s often better to avoid paying for customized features that you may never have a chance to use.
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