What is better Sprinklr Service or Oracle Service Cloud? The best Customer Support Software is a product that can tackle your company’s unique requirements. You can determine which option works best for your business if you review a wider range of products before you decide which one is the best.
As an example, Sprinklr Service and Oracle Service Cloud are scored at 8.9 and 7.8, respectively, for general quality and performance. Likewise, Sprinklr Service and Oracle Service Cloud have a user satisfaction rating of 97% and 100%, respectively, which reveals the general feedback they get from customers. Moreover, reach put to a current client of the software and ask for their feedback about the software in question.
We did our best to prepare reviews of all popular Customer Service Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Every time you pick a product that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. Quite frequently personal experience with the app will vary, depending on your own preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how actual users of Sprinklr Service and Oracle Service Cloud evaluate their experience with the app. Our system is based on detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and credible landscape of what other clients think about every software. In this example Sprinklr Service got a total satisfaction rating at 97% while for Oracle Service Cloud 100% of people claim they had an enjoyable experience with it.
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