What is better Sprinklr Service or DeskRoll? Purchasing the suitable Customer Support Software product is as easy as contrasting the strong and poor characteristics and terms offered by Sprinklr Service and DeskRoll. Here you can also match their total scores: 8.9 for Sprinklr Service vs. 7.8 for DeskRoll. Or you can verify their general user satisfaction rating, 97% for Sprinklr Service vs. N/A% for DeskRoll.
We suggest that you spend some time to examine their differences and figure out which one is the better choice for your organization. Moreover. don’t forget to take into account your company’s or industry’s special situation, for example, a multilingual software for a global staff or a mobile version to help you work on the go.
Those of you who want to save some time or could use a Customer Service Software suggestion from our team may want to try out these top choices for this year: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
All the data, information and experiences that we presented in this table were taken from official company pages, promotional resources available online, real-life experience from real users as well as our individual hands-on use of every service by an expert. We pay a lot of attention to extensively examine each app, therefore we not only examine it ourselves, but we also correlate our results with opinions of other members from the B2B community.
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