Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
info@sprinklr.com
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
Popular Sprinklr Service Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Complete and easy contact management
- Efficient sales management
- Track bids, deals, proposals and other opportunities
- Dashboard opportunities overview
- Adding milestones
- Linking milestones with a success factor
- Includes a standard set of milestones
- Easy to-do list and calendar management
- Easy customization of information categories to fit your business
- Secure access of your account from anywhere
- Easy sharing of contacts with co-workers to assure the entire team has a single up-to-date view of the contact
- Tracking of all email communications into Capsule
- Quick document management, making it easy to attach documents and other files
- Integration of contacts from Outlook, Gmail, vCard, spreadsheets and any CSV file
- Easy creation and analysis of reports
- Customization of the sales milestones and process
- Management groups of contacts with lists using tags
- Easy addition of notes and other information about the contact
- Serious data security
- Controlled access
- Multiple backup
- One master copy of your data on secure servers
- Automatic upgrades
- Compatible with Windows, Mac, or Linux
- Brand your Capsule account using your colors and logo
Pricing Info
Capsule offers a flexible, pay-as-you go service. There are four paid plans offered and a free version. All paid plans offer a free 14-day trial:
Free
- Up to 2 users
- 10MB storage
- 250 contacts
Starter –
$18 per user/month
- 14-day free trial
- 10GB storage per user
- 30,000 contacts
- 1 Sales Pipeline
- 1 Project Board
- 50 Custom Fields
- 5 Email Templates
- 1 Shared Mailbox
- 10 AI Content Assists
- Unlimited Sales Opportunities, Projects & Tracks
- Activity reporting
- Key integrations including Microsoft 365, Google, Xero, QuickBooks, Mailchimp, Zapier & many more
Growth
–
$36 per user/month
Everything in Starter, plus:
- 14-day free trial
- 20GB storage per user
- 60,000 contacts
- 5 Sales Pipelines
- Workflow Automation
- 5 Project Boards
- 50 Email Templates
- 150 Custom Fields
- 3 Shared Mailboxes
- 1000 AI Content Assists
- Important Fields
- User Roles & Permissions
- Activity reporting & custom activity types
- Advanced Sales Reporting
- Reporting by team
- Sales forecasting
- Custom reports with Google Looker Studio
Advanced
– $54 per user/month
Everything in Growth, plus:
- 120,000 Contacts
- 30GB Storage per User
- 500 Email Templates
- 50 Sales Pipelines
- 50 Project Boards
- 300 Custom Fields
- 5 Shared Mailboxes
Ultimate
– $72 per user/month
- 240,000 Contacts
- 50GB Storage per User
- 100 Sales Pipelines
- 100 Project Boards
- Unlimited Custom Fields
- 1000 Email Templates
- 10 Shared Mailboxes
- Implementation Support
- Import Assistance
- Custom Training
- Dedicated Account Manager
- Ongoing Priority Support
Integrations
Official Mobile App
- Capsule Mobile
Contacts
- Google Contacts
Contracts & proposals
- FormStack
- NiftyQuoter
- Quotient
- Tidy Build
- Better Proposals
Customer Success
- Akita
Marketing & Email Marketing
- Transpond
- MailChimp
- Leadinfo
Google integrations
- Gmail
- Google Calendar
- Google Contacts
- Google Data Studio Connector
- Google Workspace SSO
Help desk
- Zendesk
- Help Scout
- Enchant
Integration platforms
- Zapier
- Flow XO
- Cyclr
- LeadsBridge
- ZapUp
- Make
- Zoho Flow
- Integrately
Inventory management
- Cin7
- DEAR Systems
Invoicing & Accounting
- QuickBooks Online
- Xero
- KashFlow
- FreeAgent
- FreshBooks
- Sage Business Cloud Accounting (UK)
- Paycove
Job & time tracking
- Toggl
- Clockify
- Tidy Work
Migration services
- Trujay
Office Management
- Office R&D
Project Management
- Tidy Enterprise
Telephone & VoIP
- Kixie
- Invoco
- CircleLoop
- Yay
- SwitchboardFree
Website chat
- Reve
- Userlike
Website forms
- Wufoo Forms
- Ninjaforms
- Gravity Forms
Want to develop your own integration?
Capsule’s RESTful API can be used by developers to create clever add-ons or to integrate Capsule with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
None indicated
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy web-based CRM to help small businesses manage their business relationships with clients, vendors leads and other contacts.
Company Email
support@capsulecrm.com
Company's Address
None indicated
Capsule CRM Comparisons
Popular Capsule CRM Alternatives
Both Sprinklr Service and Capsule CRM were evaluated by a team of independent SaaS experts who carried out a full examination of all important aspects of each product. Their final score was calculated using our unique SmartScore system which provides an individual partial score to each component like: main features, customer support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor essential to a company so we make an effort to pay attention to all aspects of a service prior to giving it a final rating.
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