What is better Splashtop Remote Support or XenCall? When selecting the right Customer Support Software for your enterprise it is suggested that you review the features, prices, along with other crucial information concerning the product and vendor. Here, you can examine the similarities and discrepancies between Splashtop Remote Support (overall score at 8.9 and user satisfaction at 90%) and XenCall (overall score at 7.9 and user satisfaction at N/A%).
You may also examine their specific modules, for example services, plans, costs, terms and conditions, etc. What is more, read the terms closely for information on extra charges, such as, setup fees, independent customer service, upgrade fees, storage fees, and other similar charges.
In case you you have to quickly locate the more reliable Remote Support Software according to our experts we recommend you check out these products: ScreenConnect, Zendesk, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Almost as crucial as functionalities and client support responsiveness are pricing options provided by Splashtop Remote Support and XenCall. While pricing should not be a deciding element it’s surely a key thing to consider. You should look for a flexible pricing plan that can be matched with your business size and easily scaled up if your business develops. Be sure that you don’t opt for plans that have complex features that you won’t find useful and always make an effort to contact with the vendor directly as big companies can frequently count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and provides you with a reliable overview of what it feels like to work with Splashtop Remote Support and XenCall.
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