What is better Splashtop Remote Support or ServiceNext? Comparing products to get the best Customer Support Software need not be tough. On our review platform, it is possible to match Splashtop Remote Support and ServiceNext and right away see their varying features. We allow you to examine their uniqe benefits, supported devices, support service, pricing rates, terms, plus more.
It's also possible to review their overall score (8.9 for Splashtop Remote Support vs. 8.0 for ServiceNext) and overall customer satisfaction level (90% for Splashtop Remote Support vs. 96% for ServiceNext). Spend some time and assess your leading options and determine which one is ideal for your company. Likewise, you must check the vendor’s business viability; can they be relied upon and will they still be around in the future?
Our experts made sure to prepare reviews of all popular Remote Support Software products that you can find on the market, but among them these three deserved our special attention: ScreenConnect, Atera, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
In case you continue having second thoughts about which software will perform best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every app is and how big is its online presence.For instance, if you look at Splashtop Remote Support LinkedIn account you’ll find out that they are followed by 866 people. In case of ServiceNext the number of followers on their LinkedIn page is 55901.
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