What is better Splashtop Remote Support or SafeSoft Solutions? To successfully find the most effective and productive Customer Support Software for your business, you should compare products available on the market. For example, here you can match Splashtop Remote Support’s overall score of 8.9 against SafeSoft Solutions’s score of 7.2. You can also evaluate their general user satisfaction: Splashtop Remote Support (90%) vs. SafeSoft Solutions (N/A%).
Furthermore, you can review their good and bad points feature by feature, including their offered terms and prices. By comparing products you are more likely to choose the best software for your needs. It’s clear you should know your unique needs to realize which software addresses those needs.
Our experts made sure to prepare reviews of all popular Remote Support Software solutions that you can find on the market, but among them these three deserved our special attention: Atera, Zendesk, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Please note that while both Splashtop Remote Support and SafeSoft Solutions may offer a top quality set of features every software might be designed for a different company size. If you are analyzing various solutions you may want to focus on a business size they are meant for. Some functionalities could scale up with no problem for large enterprises but if you own a small or mid-sized business it’s frequently more sensible to refrain paying for customized features that you might never have a chance to use.
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