What is better Splashtop Remote Support or Opsgenie? Comparing products to find the best IT Management Software need not be difficult. On our review platform, you can easily match Splashtop Remote Support and Opsgenie and right away evaluate their differences. We allow you to examine their features, supported devices, customer support, costs, terms, plus more.
You may also assess their overall score (8.9 for Splashtop Remote Support vs. 9.2 for Opsgenie) and overall customer satisfaction level (90% for Splashtop Remote Support vs. 98% for Opsgenie). Spend some time and examine your best alternatives and find out which one is ideal for your company. You should also assess the software vendor’s business viability; can you count on them and will they still be around in the future?
Currently, the leading services in our Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:
AirBrake
Amazon CloudTrail
API
Atlassian Statuspage
Azure
Bamboo
BigPanda
Bitbucket
Campfire
Catchpoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Washington Post, Bitly, Looker
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.
You shouldn’t expect exclusively a broad set of useful tools and adjustable pricing packages from a popular IT Management Software. Almost as essential as main features is a quality customer support. You want to ensure that when you have any questions about Splashtop Remote Support or Opsgenie, or you face some problems, or perhaps you’ll want to request a certain change or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to benefit from personal training or at least a knowledge base you can use.
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