What is better Splashtop Remote Support or Instant Housecall? You have such a huge number of Customer Support Software choices in today’s market that selecting the best product is often overwhelming. On our comparison page, we let you evaluate the features, pricing conditions, available plans, and more details of Splashtop Remote Support and Instant Housecall.
You can also assess their score (8.9 for Splashtop Remote Support vs. 8.0 for Instant Housecall) and user satisfaction level (90% for Splashtop Remote Support vs. 100% for Instant Housecall). The scores and ratings offer you a general idea how both of these software products perform. Moreover, make sure if the application can integrate with existing business apps to guarantee greater productivity.
People who don't have much time or could use a Remote Support Software suggestion from our team may want to take a look at these top choices for the current year: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
In case you are still having second thoughts about which service will perform best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular each solution is and how wide is its online presence. For instance Splashtop Remote Support Twitter account has currently 5535 followers. At the same time Instant Housecall Twitter is followed by 218 users.
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