What is better Splashtop Remote Support or HipChat? Reviewing products for the top Customer Support Software need not be hard. On our review platform, you can easily match Splashtop Remote Support and HipChat and promptly see their distinct features. We allow you to examine their uniqe benefits, supported devices, support service, pricing rates, terms, plus more.
You can also examine their overall score (8.9 for Splashtop Remote Support vs. 8.6 for HipChat) and overall customer satisfaction level (90% for Splashtop Remote Support vs. 90% for HipChat). Take your time and examine your leading alternatives and find out which one is ideal for your company. You should also check the vendor’s business viability; are they reliable and will they still be operating in a few years time?
Currently, the leading products in our Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
In case you are still having second thoughts about which app will perform best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given software is and how wide is its online presence. For instance, in case of Facebook Splashtop Remote Support has 16112 likes on their official page while HipChat profile is liked by 18000 users.
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