Salesforce Social Studio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Social Media Engagement
- Market Intelligence
- Campaign Feedback
- Reporting
- Customizable Dashboards
- Topic Profiles
- Machine Learning
- ML Sentiment Analysis
- Image Recognition
- Real Discussion Insights
- User and Team Workspaces
- Single Customer View
- Post Priority
- Brand Sentiment
- Automatic Routing
- Customer Activity
- Customer Service Cases
- Content Management
- Role- and Group-based Access
- Campaign Collaboration
- Salesforce Mobile Apps
- Built-in Social Advertising
- On-Screen Imagery
- Customer Interactions
- Campaign Results Tracking
- Target Insights
- Comprehensive Multichannel Customer View
Pricing Info
Pricing Info
Salesforce Social Studio is one of the products in the Salesforce Marketing Cloud. Packages are tailored according to your company’s size, needs, budget, and industry, among others. Contact the vendor to request a quote.
Integrations
Integrations
Salesforce Social Studio integrates with an array of apps in AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovation Digital, Keiser University, San Diego Business Journal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Social Studio is a social media marketing tool to help grow your business through greater global collaboration. Companies use it to streamline social media publishing, optimize monitoring, analyze data, and drive community engagement. With automation features for routing and other administrative tasks, it saves companies time and resources.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA
Salesforce Social Studio Comparisons
Popular Salesforce Social Studio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Smart Inbox
- Mobile
- Collaboration
- Publishing
- Analytics
- Monitoring
- Social CRM
- Account Structure
Pricing Info
Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.
Premium Plan – $99 per user/month
- Complete Social Media Management
- All-in-one Social Inbox
- Monitor Profiles, Keywords & Locations
- Tasking & Social CRM Toolset
- Publish, Schedule, Draft & Queue Posts
- Social Content Calendar
- Group, Profile & Post-Level Reporting
- Includes 10 Social Profiles
- iOS and Android mobile apps
Corporate Plan – $149 per user/month
All the features of the Premium plan, plus:
- Tag, Categorize & Report on Inbox Messages
- Trends & Engagement Reports
- Team & Productivity Reporting
- Approval Workflow & Audience Targeting
- Campaign Tagging & Reporting
- Competitive Benchmark Reporting
- Includes 15 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Enterprise plan – $249 per user/month
All the features of the Corporate plan, plus:
- Advanced Customer Care Tools & Reports
- Advanced Keyword Listening
- Build Custom Chatbots with Automation Tools
- Custom URL Tracking
- Store Media in a Shared Asset Library
- Report Builder & Scheduled Report Delivery
- Includes 20 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Integrations
- Google+
- Zendesk
- UserVoice
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stanford University, Spotify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sprout Social is a social media management software providing companies with tools to grow and manage their social communities. It provides users with collaboration tools and other features for monitoring and analytics. This social CRM tool, when used well, can bring your social media presence and engagement to new heights.
Company Email
info@sproutsocial.com
Contact No.
Company's Address
131 S. Dearborn St.
Ste. 1000
Chicago, IL 60603
Sprout Social Comparisons
Popular Sprout Social Alternatives
If you are still having second thoughts about which app will be best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular a given service is and how extensive is its online presence.For example, if you check Salesforce Social Studio LinkedIn profile you’ll see that they are followed by 44111 users. In case of Sprout Social the amount of followers on their LinkedIn page is 9333.
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