Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Audio and video conferencing
- Auto attendant scripts
- Automatic call distribution (ACD)
- Call center reports
- Case management
- Client portal
- Custom reports and dashboards
- Document management module
- Email provider sync
- Email templates
- Event calendar and scheduling
- Interactive voice response (IVR)
- Leads, contacts, and accounts
- Opportunity tracking
- Orders and invoices
- Sales leader boards
- Sales pipeline reports
- Snapforce email client
- Voicemail and mailbox folders
- Voicemail-to-email
Pricing Info
Pricing Info
Snapforce offers three editions:
Professional: $25/user/month
- 3 users minimum
- Case management
- Deal tracking
- Document storage
- Event management
- Geolocation
- Leads, contacts, and accounts
- Standard dashboards
Enterprise: $45/user/month
All Professional features plus:
- Custom dashboards
- Custom reports
- Email sync
- Orders and invoicing
- Products
- Project management
- Sales forecasting
Ultimate: $60/user/month
All Enterprise features plus:
- Audio and video conferencing
- Call recording
- Email marketing
- Telephony
- Territory management
- Unlimited records
- Voicemail-to-email
Integrations
Integrations
Snapforce offers the following CRM integrations:
- Net
- Constant Contact
- MailChimp
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Snapforce is an integrated CRM, call center, and telephony solution with built-in emailing, reporting, and case management features.
Company Email
support@snapforce.com
Contact No.
Company's Address
1, International Plaza, Mahwah, NJ 07495, USA
Snapforce Comparisons
Popular Snapforce Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Birdeye Comparisons
Popular Birdeye Alternatives
Almost as important as features and customer support responsiveness are pricing packages made available by Snapforce and Birdeye. While price should not be the sole factor it’s surely a key thing to think about. You should try to find a flexible pricing package that can be matched with your business size and painlessly scaled up when your business grows. You should be certain you don’t select pricing plans that include complex tools that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each app to spend at least some time working with it. It’s a helpful experience that doesn’t require you to pay any money and gives you a solid overview of what it’s like to work with Snapforce and Birdeye.
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