What is better Smatbot or 8x8 Call Center? Specific firms want different types of Communications Software. To find out which service meets your needs, consider reviewing various alternatives feature by feature along with their conditions and prices. Likewise, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Smatbot (8.0) vs. 8x8 Call Center (8.5) for general quality and usefulness; Smatbot (95%) vs. 8x8 Call Center (78%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a more sensible choice for your company. A simple, practical way is to note down the advantages and disadvantages of both applications next to each other and check which solution comes on top.
If you have to quickly decide on the best Collaboration Software according to our experts we suggest you examine the following solutions: monday.com, Smartsheet, Wrike.
Smatbot features various enterprise pricing plans suited to the needs of different companies. The plan can be customized a little to add features. A 14-day free trial is also available.
Smatbot can seamlessly connect with various platforms for an omnichannel conversational experience. This includes the following:
Slack
Zoho CRM
Zendesk
HubSpot
WhatsApp
Instagram
Facebook Messenger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cinepolis, Mahindra Logistics, King’s College Hospital London
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SmatBot is a conversational bot-building platform that lets you make bots for various purposes, such as lead generation, interactive landing pages, live chat assistance, and more.
Both Smatbot and 8x8 Call Center were reviewed by a panel of independent B2B experts who carried out a thorough examination of all crucial elements of every product. Their ultimate rating was prepared by means of unique SmartScore algorithm that provides an individual partial score to each component such as: main functionalities, client support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a product before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
