8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Status Updates
- Instant Messaging
- Activity Feed
- NNotifications
- Discussions
- User Directory
- Online Status of Coworkers
- File Sharing
- Document Collaboration
- Version Control
- Knowledge Base
- Surveys
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- User, Role, and Access Management
Pricing Info
Moxo offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Start – Free
- Search And Browse Messages From The Past 90 Days
- 10 MB File Upload Size
- 2 Service Integrations
- 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 30 Minutes Per Meeting
- Free Native Apps For Ios, Android, Mac, And Windows
- Forward Emails Into Moxo
- Dial-In Directly To Meetings
- Help Desk
- Upload Files From Cloud Services
Business – Free
- Minimum of 3 users
- All Individual Features
- 20 Mb File Upload Size
- 5 Service Integrations
- 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 45 Mins Per Meeting
- Administrative Dashboard
- User Management
Business Pro – $12/user/month
- All Business Features
- Search And Browse Messages For An Unlimited Time
- Unlimited Service Integrations
- 200mb File Upload Size
- Unlimited Time Per Meeting
- 50 Participants Per Meeting
- CSV Import
- Advanced User Management
- Custom Branding
- Analytics
- Unified Team Directory
- 24/7 Priority Support
Enterprise – By quote
- All Business Pro Features
- Dedicated Support Manager
- LDAP And MS Active Directory
- Unified Security, Data Retention, And Compliance Policies
- Organization-Wide Reporting, Metrics, And Analytics
- SAML + Single Sign On
- Identity Management Integrations
- Consolidated Billing
Integrations
- Airtable
- Box
- DocuSign
- Google Drive
- Dropbox
- Dynamics 365
- Filevine
- Global Relay
- Gmail
- Google Sheets
- HubSpot
- Jira
- Jumio
- Microsoft Outlook
- MS Teams
- OneDrive
- Redtail
- Salesforce
- Slack
- Smarsh
- Stripe
- Xero
- Zapier
- Zoho CRM
- Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ZTE, Citibank, BNP Paribas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moxo brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.
Company Email
info@moxo.com
Contact No.
Company's Address
1601 S De Anza Blvd
Cupertino, CA 95014
USA
Moxo Comparisons
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If you continue having second thoughts about which service will work best for your business it may be a sensible idea to analyze each service’s social metrics. These metrics are usually a way to see how popular every service is and how big is its online presence. For example, in case of Facebook 8x8 Call Center has 8131 likes on their official page while Moxo profile is liked by 138000 people.
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