Smartsupp
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Core Features
- Agent rating
- Android app
- Automatic messages
- Block visitor
- Chat transcripts
- Chat transfer between agents
- CMS plugins (Wordpress, Prestashop and more)
- Data security (SSL encryption)
- Desktop app
- Email notifications
- iPhone/iPad app
- Personal shortcuts
- Sound and visual notifications
- Visitor notes
- Visitor overview
- Web dashboard
- Windows Phone app
Premium Features
- API
- Chat conversation history
- Custom integration with 3rd party systems
- Groups of agents
- Integration with help desk or CRM
- Limited access for agents
- Office hours
- Team shortcuts
Pricing Info
Pricing Info
Free Plan
- Unlimited number of agents
- Unlimited chat conversations
- Custom chat box design
- Automatic messages
- 14-day chat history
Standard Plan – $10/agent/month (save 20% on annual billing)
- All features of Free Plan
- Unlimited chat history
- Visitor recording
- Limited access for agents
- Google Analytics connection
- API
Pro Plan – $23.75/agent/month (save 20% on annual billing)
- All features of Standard Plan
- Statistics
- Groups of agents
- High load dashboard
Integrations
Integrations
Smartsupp offers an API and integrates with the following popular platforms:
- Logicbox
- Webnode
- WordPress
- Opencart
- PrestaShop
- ePages
- Magento
- Shopify
- SEOshop
- Jimdo
and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Skoda, SkyPicker, Conrad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Company Email
info@smartsupp.com
Company's Address
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
Smartsupp Comparisons
Popular Smartsupp Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced web client
- Agent picture
- Easy chat transfers
- Google Analytics integration
- Intelligent integration
- ‘Look and feel’ customization
- Multi-widgets
- Real time activity monitoring
- Simple offline form
- Unlimited sites
Pricing Info
Team Plans
Business Plan – $60/month
- 4 chat agent licenses included
- $25/additional agent
- Basic integrations
- Full customization
Plus Plan – $140/month
- 8 chat agent licenses included
- $25/additional agent
- Premium integrations
- Full customization
- White label
- HIPAA compliance
- Priority tiers
- Secure data transfer
Premium Plan – $420/month
- 16 chat agent licenses included
- $25/additional agent
- Premium integrations
- Full customization
- White label
- HIPAA compliance
- Priority tiers
- Secure data transfer
- Multiple admins
- Priority support
- Agent training
Features of Enterprise Plans
- Personalized onboarding
- Named account manager
- Highly scalable
- 24/7 priority support
Integrations
Snapengage integrates with the following business apps:
- Hubspot
- Salesforce
- Microsoft Dynamics CRM
- Uservoice
- Hootsuite
- SAP Business ByDesign
- Zendesk
- com
- Pivotal Tracker
- MindTouch
- Basecamp
- Highrise
- JIRA
- FogBugz
- FullContact
- LeadFormix
- Rapleaf
- Help Scout
- Bizible
- Daddy Analytics
You can use the Snapengage API and JavaScript for the following integrations:
- ProProfs Knowledge Base
- Magentrix
- Talkdesk
- HappyFox
- HelpIQ
- CakeMail
- Instapage
- Jimdo
- Planbox
- AppFusions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PBS, CBS Interactive, T-Mobile, Thomson Reuters.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SnapEngage is a live chat software that offers useful features to empower your sales and support teams.
Company Email
support@snapengage.com
Contact No.
Company's Address
1722 14th St #105,
Boulder, CO 80302
SnapEngage Comparisons
Popular SnapEngage Alternatives
You should keep in mind that while both Smartsupp and SnapEngage may offer a top quality array of features every solution could be aimed at a different company size. If you are studying different apps you may want to give some attention to a company size they are catering to. Specific features may scale up effectively for big enterprises but if you own a small or medium company it’s usually more sensible to refrain paying for customized features that you might never actually use.
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