CurrentWare
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD (Automatic Call Distribution) system
- ANI (Automatic Number Identification)
- Auto dialers (Predictive, Power, Preview, and Progressive Dialer)
- Business processes (queue) view and drill-in to performance
- Call list imports
- Call monitoring
- Call queue management
- Call recording
- Campaign management
- Chat support
- CTI (Computer Telephony Integration)
- Dynamic and customized rich IVR flow
- Email, fax, and social feeds support
- Live monitoring of agent status and interactions in progress
- Real-time reporting
- Salesforce integration
- Skill-based routing, Idle time routing
- Text-to-speech conversion
- Toll free number provisioning
- Web call back
Pricing Info
Pricing Info
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
- ACD and IVR
- Auto dialer
- Call center reports
- Callback/Web callback
- Cloud APIS
- Configuration tool
- CRM pop-up
- Full call recording
- Multichannel – email, chat, and social feeds
- Predictive dialer
- Premium support
- QA call recording
- Real-time monitoring
- VoIP – built in Softphone
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Company Email
Contact No.
Company's Address
simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017
simplyCT Comparisons
Popular simplyCT Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Internet Usage Monitoring
- Application and Device Control
- Endpoint Security
- Employee Monitoring
- Web Filtering
- Reporting and Analytics
- Productivity Assessment
- Remote Work Monitoring
- Access Control
- Customizable Policies
Pricing Info
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
- 10-99 users
- Block USBs
- Allow List
- Block Files
- USB Reports
- USB Alerts
- Access Code
BrowseControl– $6/user/month (billed annually)
- 10-99 users
- URL Filter
- Category Filter
- App Blocker
- Port Filter
- Time Controls
- Block Message
BrowseReporter – $6/user/month (billed annually)
- 10-99 users
- Web Browsing
- Software Use
- Productivity
- Screenshots
- Idle Time
- Bandwidth Use
enPowerManager – $6/user/month (billed annually)
- Control Power
- Logon Tracking
- Power Reports
- Scheduler
- Delay Shutdown
- Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
Integrations
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
Company Email
Contact No.
Company's Address
Currentware Inc.
55 Hawktree Rdg, Ottawa, Ontario, K2J 5N7,
Canada
CurrentWare Comparisons
Popular CurrentWare Alternatives
No Customer Support Software will be perfect enough to cater to all the needs of a specific team. Even though key features of simplyCT and CurrentWare should matter you should also carefully analyze the integrations provided by each service. In many cases you will already be making use of other types of B2B software in your company and it’s much wiser to opt for products that integrate well with each other. That way you can be certain of an effortless transfer of data between your teams and software used, which can really reduce time wasted on migrating between one app and the next.
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