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Compare Shopify Plus vs Bigcommerce

What is better Shopify Plus or Bigcommerce? It’s easy to our scoring system to give you a general idea which eCommerce Software product is more suitable for your company. For overall product quality, Shopify Plus attained 9.5 points, while Bigcommerce earned 9.8 points. At the same time, for user satisfaction, Shopify Plus scored 99%, while Bigcommerce scored 96%.

Details about their functions, tools, supported platforms, customer service, plus more are provided below to help you get a more precise review. Don’t forget to get only the tools your business requires so you don’t waste money for functions that you won’t be using.

Right now, the most significant services in our Shopping Cart Software category are: Bigcommerce, Wix, Shopify.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Level 1 PCI compliance
  • Fast servers
  • Unlimited bandwidth
  • 97% uptime
  • Exclusive APIs
  • 7000+ CPU cores
  • 200 TB storage
  • 70+ payment gateways
  • 1000+ professionally built apps
  • Seamless integrations
  • Powerful insights
  • White glove account management
  • Dedicated account managers
  • 24/7 phone and email support

Pricing Info

Shopify Plus pricing is available on a by quote basis only. You can contact Shopify Plus directly for more detailed pricing information and a quote adjusted to your specific requirements and budget. The most significant factors affecting the price are the amount of sales and specific needs of your business (growth, technology, design, support, etc). You can easily request a quote here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tesla, Budweiser, GE, Wikipedia

Integrations

Shopify’s restful APIs, SDKs, and App store offer extensive integration possibilities. You can integrate and enhance your store’s capabilities with thousands of professionally built apps, or create your own with the help of one of the vendor’s trusted partners. Plus, you can get exclusive pricing on some of the best apps. You can also use the API to connect to your preferred accounting, CRM, and ERP systems and other software — or, you can seek the vendor’s help to source a custom connector for your company.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Winner of 2017 Great User Experience Award. Shopify Plus is a top quality, cloud-based enterprise e-commerce platform for high volume merchants.

Company Email

Contact No.

Company's Address

150 Elgin Street, 8th Floor,
Ottawa, ON,
Canada K2P 1L4

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $29.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Builder
  • Domain name
  • Secure shopping cart
  • Product catalog
  • Payment gateway
  • Marketing tools
  • Hosting & Security
  • Images & Photos
  • Delivery/Event Dates
  • Social Media Marketing
  • Products & Merchandising
  • Shopping Comparison Engines
  • Product Options & Bundling
  • Shipping
  • Reporting & Analytics
  • Mobile-optimized store
  • SEO
  • Analytics
  • RESTful API
  • Multi-Currency Support
  • Dropshipping & Warehouse
  • Customers & Groups
  • Configurable Fields
  • In-Store Search
  • Inventory Management
  • CMS
  • Returns System (RMA)
  • Google AMP on product and category pages
  • Automatic image compression with Akamai Image Manager
  • Extended functionality with Facebook Marketplace
  • Selling on eBay
  • Selling on Instagram

Pricing Info

Standard – $29.95/month

  • No transaction fees
  • Unlimited Products
  • Unlimited Storage
  • Unlimited Bandwidth
  • Sales Channels
  • Responsive website
  • Single page checkout
  • Apple Pay
  • Coupons, discounts & gift cards
  • Shipping label discounts
  • Real time quotes
  • Professional reporting tools
  • Blog
  • Product ratings & reviews
  • Free sitewide HTTPS and dedicated SSL
  • Available ShipperHQ shipping rules engine
  • 24/7 live agent support
  • Optional special credit card rates from PayPal powered by Braintree
  • Plan pricing good for up to $50K online sales per year

Plus – $79.95/month or $71.95/month (billed annually)

  • All Standard features, plus:
  • Customer groups & segmentation
  • Abandoned cart saver
  • Plan pricing good for up to $150K online sales per year

Pro – $249.95/month or $224.95/month (billed annually)

  • All Plus features, plus:
  • Google customer reviews
  • Faceted search (product filtering)
  • Custom SSL
  • Plan pricing good for up to $400K online sales per year

Enterprise By quote

  • All Pro features, plus:
  • Custom facets (product filtering)
  • Unlimited API calls
  • Premium account services
  • Express routing
  • Priority support
  • Strategic account management available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US Patriot Tactical, Enjuku Racing, Chapul, Rogue American Apparel

Integrations

Bigcommerce’s app marketplace is a carefully curated selection of top third-party apps and integrations. Bigcommerce offers fewer apps than competitors like Shopify because it prefers a curated experience, where its customers can trust the reputation, quality, and customer service of the application provider. Some popular customer applications include:

  • Netsuite ERP
  • Nextopia
  • Hubspot
  • Yotpo
  • JustUno
  • Stitch Labs
  • Brightpearl
  • Avalara
  • ShippingEasy
  • AfterShip
  • Ordoro
  • Zendesk

Bigcommerce also supports integrations with the following business systems and applications:

  • Salesforce
  • Facebook
  • Zendesk
  • MailChimp
  • Olark
  • Google
  • Ordoro

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bigcommerce is an e-commerce solution that offers businesses with the tools and functionalities to set-up and operate an online store.

Company Email

sales@bigcommerce.co

Contact No.

Company's Address

Level 6, 1-3 Smail St
Ultimo NSW 2007
Australia

When you pick a app that you are sure will work best for your company you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently personal experience with the solution will vary, depending on specific goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you a reliable overview of how real users of Shopify Plus and Bigcommerce evaluate their experience with the service. Our algorithm is built around detailed analysis of product mentions on other websites, social media as well as blogs, so you will obtain a complete and reliable overview of what other customers think about each solution. In this case Shopify Plus has a total satisfaction rating at 99% while for Bigcommerce 96% of people claim they had an enjoyable experience with it.

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