What is better BigCommerce or Magento? It’s easy to our scoring system to give you a general idea which eCommerce Platforms product is more suitable for your company. For overall product quality, BigCommerce received 9.6 points, while Magento received 9.0 points. Meanwhile, for user satisfaction, BigCommerce scored 97%, while Magento scored 90%.
Details about their features, tools, supported platforms, customer support, etc. are provided below to help you get a more precise analysis. Keep in mind to choose only the functions your company needs so you don’t waste resources for functions that you won’t be using.
We are aware that not all businesses have enough time to scrutinize a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the eCommerce Platforms category are: NetSuite SuiteCommerce, NetSuite ERP, Salesforce Commerce Cloud.
Bigcommerce’s app marketplace is a carefully curated selection of over 600 app partners. These partners span a range of areas, including marketplaces, ERP, B2B/wholesale, mobile, checkout, product sourcing, catalog/order management, and marketing. These applications include the following:
Netsuite ERP
Nextopia
Hubspot
Yotpo
JustUno
Stitch Labs
Brightpearl
Avalara
ShippingEasy
AfterShip
Ordoro
Zendesk
Salesforce
Facebook
MailChimp
Olark
Google
Ordoro
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US Patriot Tactical, Enjuku Racing, Chapul, Rogue American Apparel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An ecommerce solution that offers businesses the tools and functionalities to set up and operate an online store. Includes features for website building, product catalog creation, reporting, analytics, and even social media marketing, among others. A total ecommerce software solution.
Magento offers two enterprise pricing packages. The final price depends on your store’s average order value and expected annual online revenue. A 30-day free trial lasts from the date of account creation. You can contact the vendor for more details.
Magento Commerce Starter – starting at $2,000/month
Promotions and Pricing
Search Engine Optimization
Site and Content Management
Catalog Management
Catalog Browsing
Product Browsing
Checkout and Payments
Shipping
Order Management and Customer Service
Customer Loyalty
Customer Accounts
Support for Global Sites
Analytics and Reporting
Layout and Theming
Cloud hosting & deployment
24×7 email support
Business Intelligence
Magento Commerce Pro – starting at $3,417/month
All Starter features, plus
High availability infrastructure
Dedicated hardware
Dedicated launch manager
Integrated B2B functionality that incudes:
corporate account management and support
customized catalogs and price lists
tools for rapid ordering
online requests for quote workflow
increased inventory visibility across retail outlets
You don’t want exclusively a broad array of features and flexible pricing from a credible eCommerce Platforms. Almost as crucial as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about BigCommerce or Magento, or you struggle with some problems, or perhaps you’ll need to ask for a specific change or feature beneficial to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to enjoy personal training or at the very least a knowledge base you can use.
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