What is better Sharpen or Viber? It’s easy to our scoring system to provide you with a general idea which Communications Software product is more suitable for your company. For overall product quality, Sharpen attained 7.4 points, while Viber gained 8.7 points. At the same time, for user satisfaction, Sharpen scored N/A%, while Viber scored 98%.
Specifics of their features, tools, supported platforms, customer service, etc. are provided below to give you a more correct assessment. Don’t forget to choose only the functions your company needs so you don’t waste money for tools which are redundant.
People who don't have much time or could use a VoIP Software advice from our experts might want to investigate these top choices for the current year: RingCentral, Slack, 8×8 VoIP Phone Service.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:
India
Mobile – 2.3¢ per minute
Landline – 2.3¢ per minute
USA
Mobile – 1.9¢ per minute
Landline – 1.9¢ per minute
UK
Mobile – 5.9¢ per minute
Landline – 1.9¢ per minute
Russia
Mobile – 9.5¢ per minute
Landline – 4.9¢ per minute
Brazil
Mobile – 19.0¢ per minute
Landline – 2.1¢ per minute
China
Mobile – 1.3¢ per minute
Landline – 1.3¢ per minute
Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.
Promotional Stickers
Official Public Chats
Service Messages
Official Public Chats
Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.
Service Messages
With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.
It may not always be sufficient to just compare Sharpen and Viber with one another. Although specific functionalities, cost and user comments are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards claimed by each service. Very often a less dominant software may turn out to be an excellent choice that was distinguished with SaaS awards such as our Great User Experience Award which proves that regardless of lesser market popularity it’s a significant rival to the apps that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
