What is better Sharpen or Skype? It’s a good idea to use our scoring system to help you get a general idea which Communications Software product is more suitable for your company. For overall product quality, Sharpen attained 7.4 points, while Skype gained 9.0 points. At the same time, for user satisfaction, Sharpen scored N/A%, while Skype scored 98%.
Details about their characteristics, tools, supported platforms, customer support, plus more are given below to help you get a more versatile review. Remember to get only the tools your company needs so you don’t waste resources for functions that are unnecessary.
We are aware that not all companies have enough time to scrutinize dozens of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the VoIP Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Skype is a free communications app but for those who want to fully maximize its potential and use it to improve productivity and drive revenue up, there is an enterprise pricing package for business communication that costs only $2 per user per month. With one simple platform, Skype for Business offers the following features:
Online meetings for up to 250 people
Secure communication lines via strong authentication and encryption
Powerful productivity with Office
Premium plans are also offered with more advanced features.
Online Plan 2 (Skype for Business online meetings): $5.50 user/month
Join on any device—PC/Mac, tablet, or phone
Group HD video and audio calling for up to 250 people
Skype for Business offers integration with the following business systems and applications:
MS Word
MS Outlook
MS PowerPoint
MS Lync
WorkXpress
Agile CRM
Lucid Meetings
Wimi
Mendix
Grasshopper
SalesExec
Microsoft Dynamics CRM Online
OnePage CRM
Moxie Concierge
Cayzu Helpdesk
Interactive Intelligence CaaS
Bitium
BigContacts
8×8 Virtual Contact Center
1CRM
Slack
GroupWise
Yugma
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
VerbalizeIt, AIRDEX, Diverse Learners, Advansys
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Skype is a software application whose text, voice, and video tools make it simple to share experiences with the people that matter to you, wherever they are. As the flagship communication program of the Microsoft family, Skype brings a level of stability and competence expected from the software giant.
You don’t want exclusively a wide set of functionalities and flexible pricing plans from a reliable Communications Software. Almost as important as core features is a quality customer support. You want to make sure that when you have any questions about Sharpen or Skype, or you run into a problem, or maybe you’ll need to ask for a specific revision or functionality useful to your company you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. It’s also a big plus if you are able to benefit from individual training or at least a knowledge base you can use.
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