SendHub
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Centralized Dashboard
- Team visibility
- Measurable
- Skill-based routing
- Automatic call distribution
- Auto-log activity
- Call recording
- Call monitoring
- No busy signal
- Voicemail to email
- Virtual fax
- Dynamic capacity
- Agent monitoring
- Connect softphone
- Call analytics
- HIPAA-compliant
Pricing Info
Pricing Info
Full contact center capabilities focused on improving agent and customer experiences – $119 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- Purpose-built by our internal development team
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Single sign-on (SSO) supported
- HIPPA Compliant & PCI DSS Compliant
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center training center
- System administrator and supervisor training
- Well-defined onboarding process
- Dedicated Customer Success Manager through the life of contract
- Integrations with Salesforce, Zendesk, ServiceNow, and more custom options
- Analytics & Insights
- Omnichannel Capabilities
- Whisper, Listen, Barge-In
- ACD
- Sharpen Logic (IVR/IVA)
- Sharpen University (WFO/QA)
- Post-interaction surveys
- Sharpen Tables: Custom Data Models
- Sharpen Actions (Automated Robotic Processes)
- Sharpen Cadence (Outbound Campaign Manager)
- Workforce management
- Domestic local minutes, inbound, and outbound
- Domestic long-distance minutes, inbound, and outbound
- Port or provision phone numbers
- Third-party integrations supported
- Inbound/Outbound calling
- Webphone supported
Unified communications app for everyone in the company – $25 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Webphone supported
- Single sign-on (SSO) supported
- HIPAA compliant
- PCI DSS compliant tools
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- TCPA & DNC Compliant
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center
- Dedicated Customer Success Manager through the life of contract
- System administrator and supervisor training
- Well-defined onboarding process
Integrations
Integrations
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Company Email
sales@sharpencx.com
Contact No.
Company's Address
6311 E Westfield Blvd, Suite 200
Indianapolis, IN 46220
USA
Sharpen Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
SendHub makes it easy for users to manage their communications with the following core features:
- Messaging
- Voice
- Conferencing
- Files
- Threaded Conversations
- Unified Inbox
Pricing Info
SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.
Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)
A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.
Business – $19.99/user/month (annually) or $24.99/user/month (monthly)
All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.
Custom Plan – Contact for Pricing
Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lyft, Asana, HomePolish, Goldbely
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.
Company Email
support@sendhub.com
Contact No.
Company's Address
3475 Edison Way, Menlo Park, CA 94025, United States
SendHub Comparisons
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You don’t want only a wide array of useful tools and adjustable pricing plans from a credible Communications Software. Almost as essential as key features is a quality customer support. You want to guarantee that if you have any questions about Sharpen or SendHub, or you struggle with some problems, or maybe you’ll want to request a specific change or feature useful to your team you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to enjoy individual training or at the very least an FAQ you can use.
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