What is better Shakebug or Birdeye? To make sure you acquire the most useful and productive CRM Software for your business, you have to compare products available on the market. For example, here you may match Shakebug’s overall score of 8.0 against Birdeye’s score of 9.0. You may also examine their general user satisfaction: Shakebug (96%) vs. Birdeye (97%).
In addition, you can assess their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are sure that you pick the right software for your budget. Of course you must understand your specific needs to realize which software meets those needs.
As of now, the leading services in our Reviews Management Software category are: Yotpo, Alchemer, Sogolytics.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
You shouldn’t count on only a broad set of useful tools and flexible pricing from a reliable CRM Software. Almost as important as core features is a top-notch customer support. You want to make sure that if you have any questions about Shakebug or Birdeye, or you run into a problem, or perhaps you’ll want to ask for a specific change or feature beneficial to your business you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can benefit from personal training or at the very least an FAQ you can use.
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