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Compare ServiceNow vs Zoho Projects

What is better ServiceNow or Zoho Projects? Selecting the most appropriate Project Management Software for your company is not that easy with so many features, options, and offers to consider. On the other hand, depending on our website will allow you to cut down the necessary steps by getting all key apps in one location.

For example, you can contrast ServiceNow and Zoho Projects for their tools and overall scores, in this case, 7.1 and 9.1, respectively. Likewise, you can check which product has superior general user satisfaction rating: 96% (ServiceNow) and 99% (Zoho Projects) to learn which product is the better choice for your business. Don’t just buy the service with the cheapest price, but the one that gives the most cost-effective value.

We realize that not all businesses have the time to scrutinize dozens of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Project Management Software category are: Monday.com, Smartsheet, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time Logging
  • Invoicing
  • Project Budgeting
  • Expense Tracking
  • Resource Utilization
  • SLA Integration
  • Dependencies
  • Critical Path
  • Kanban Board for Tasks and Issues
  • Forums and Discussions
  • Project Feed
  • Global/Project Dashboards
  • Custom widgets, views and fields
  • Import from JIRA and Basecamp
  • Custom Permissions (Roles & Profiles)
  • Android app (along with iPhone app which is already mentioned)
  • Bitbucket Integration
  • Custom Domain

Pricing Info

Zoho has four plans designed to cater to the varying needs of various business types. For those who want to take the tool for a spin first, you can get Zoho Projects free trial here.

Free 

  • 5 Users
  • 2 Projects
  • Google Apps Integration
  • Custom Status for Tasks
  • Feeds
  • Calendar & Forums
  • Attach Files Up to 10MB

Standard – $25/month (billed monthly) or $20/month (billed annually) plus tax, as applicable

  • 10 Projects
  • 15 Users
  • 5 Project Templates
  • Attach Files Up to 5GB
  • Time Tracking
  • Subtasks, Task Reminders
  • Task Duration in Hours
  • Task Dependency (Finish-to-Start)
  • Google Task Sync
  • Basic Issue Tracking for All Projects
  • Gamescope
  • CRM Integration

Express – $50/month (billed monthly) or $40/month (billed annually) plus tax, as applicable

  • Unlimited Projects
  • 25 Users
  • $2/additional user/month
  • Includes All Standard Features
  • 10 Project Templates
  • Attach Files Up to 20GB
  • Custom Views (Task/Issue)
  • Recurring Tasks
  • Editable Gantt Chart Within a Project
  • Invoice & Books Integration
  • Project Budget
  • Timesheet Approval

Premium – $100/month (billed monthly) or $85/month (billed annually) plus tax, as applicable

  • Unlimited Projects
  • 25 Users
  • $3/additional user/month
  • Includes All Express Features
  • 20 Project Templates
  • Attach Files Up to 100GB
  • Resource Utilization Chart Within a Project
  • Work – Planned vs Actual
  • Four Types of Task Dependency
  • Business Hours, Skip Weekends & Holidays
  • Strict Project Management
  • Multiple Integrations
  • Business Rules and Automation for Issues

Enterprise – $150/month (billed monthly) or $125/month (billed annually) plus tax, as applicable

  • Unlimited Projects
  • 25 Users
  • $4/additional user/month
  • Includes All Premium Features
  • 30 Project Templates
  • Attach Files Up to 120GB
  • Custom Fields (Project/Task/Issue)
  • Custom Domain
  • Global Gantt Chart
  • Global Resource Utilization Chart
  • SLA for Issues
  • Critical Path

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cloud Camper, Abacus Concepts, Raw Engineering

Integrations

Zoho is designed to work in compatible with the following add-ons and third-party applications:

Zoho Apps

  • Zoho CRM
  • Zoho People
  • Zoho Desk
  • Zoho Invoice
  • Zoho Reports
  • Zoho Docs
  • Zoho Assist
  • Zoho Books
  • Zoho Mail
  • Zoho Meeting

Google Apps

  • Google Calendar
  • Google Tasks
  • Google Spreadsheets
  • Google Drive
  • Google Apps Marketplace 

Microsoft Apps

  • MS Excel
  • Microsoft Projects
  • OneDrive
  • MS Outlook Calendar
  • Microsoft Office 365
  • Microsoft Teams 

Imports

  • Jira
  • Basecamp 

Manage Documents

  • Dropbox
  • Box

Manage Repositories

  • Github
  • Bitbucket

Calendar

  • iCal

Manage Bugs

  • Crashlytics

Messaging

  • Slack

Automate Workflows

  • Zapier
  • Zoho Flow

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Projects is a free online project planning and collaboration software tool that helps to get your projects done faster.

Company Email

support@zohoprojects.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

You don’t want just a broad set of useful tools and adjustable pricing from a reliable Project Management Software. Almost as important as core features is a top-notch customer support. You want to make sure that if you have any questions about ServiceNow or Zoho Projects, or you struggle with some problems, or maybe you’ll need to request a certain update or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to benefit from individual training or at the very least a knowledge base you can use.

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