ServiceNow
vsAtera
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident management
- Change management
- Problem management
- Asset & configuration management
- Service catalog
- Knowledge management
- Notifications
- Escalations
- Reporting
- Service level management
- Bi-directional email integration
- LDAP synchronization
- Live feed collaboration
Pricing Info
Pricing Info
Contact ServiceNow for pricing details and more information about their product.
Integrations
Integrations
ServiceNow supports integrations with the following business systems and applications:
- Altiris (version 6.5)
- Google Maps
- Google Custom Search
- IBM Tivoli Netcool/OMNIbus
- Incident
- Microsoft
- Microsoft SCOM
- Verizon eBonding
- Ariba
- AT&T eBonding
- BMC Remedy
- Borland Starteam
- CA Service Operations Insight (SOI) – POV
- Centennial
- CiscoWorks
- Clarify
- Dell AlertFind
- Eloqua
- EMC nLayers
- EMC Smarts
- EMC Smarts ADM
- HDI Survey
- HP OpenView Operations
- HP OpenView ServiceDesk
- HP Service Manager 7
- IBM Tivoli Access Manager
- IBM Tivoli Identity Manager
- IBM Tivoli TEC
- Incident
- IBM WebSphere MQ
- IFrames CMS
- Interlink Business Enterprise
- InTouch Notification System
- Jira Proof of Concept
- LANDesk MID Server
- Logica (Remedy) Integration
- Lotus Notes Domino
- LPI Level Platforms
- ManageIQ EVM
- Manhattan Software CenterStone
- Microsoft Biztalk (Getronics)
- Microsoft Identity Integration Server (MIIS)
- Microsoft Outlook
- Nimsoft Integration
- Novell eDirectory 6.5
- Oracle Financials (ERP)
- Oracle PeopleSoft
- Salesforce.com
- SAP
- Sendmail
- Sharepoint
- Shibboleth
- SilverBack
- SSO – Digest Hash
- SSO – PGP token
- SSO – Web
- WebMethods
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Envision, Vitamix, Standard Life, Flextronics, Einstein Noah
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.
Company Email
Contact No.
Company's Address
3260 Jay Street
Santa Clara, CA 95054
United States
ServiceNow Comparisons
Popular ServiceNow Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
Atera Comparisons
Popular Atera Alternatives
Please keep in mind that even though both ServiceNow and Atera may offer an excellent set of features each software could be designed for a different company size. If you are analyzing various solutions you may want to give some attention to a company type they are aimed at. Specific functionalities could scale up effectively for large enterprises but if you run a small or medium business it’s usually better to refrain paying for customized features that you may never use.
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