What is better ServiceGuru or ngDesk? There are lots of CRM Software products available for businesses these days. The simplest way to find out which service fits your needs best is to check them side by side. For instance, here you can assess ServiceGuru and ngDesk for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. N/A%, respectively).
You can even compare their capabilities and pricing conditions as well as other valuable data below. When matching products make sure you examine their related capabilities and mark their differences to have a clearer picture of both deals. Likewise, bear in mind to assess other factors including security, backup, ease-of-use, and helpdesk support.
In the event you would like to quickly decide on the more reliable Customer Service Software according to our experts we suggest you examine these solutions: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
In case you are still having doubts about which app will be best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how big is its online presence.For example, if you look at ServiceGuru LinkedIn account you’ll find out that they are followed by 48 users. In case of ngDesk the number of followers on their LinkedIn page is 10.
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