What is better Service Creatio or Groove? Finding the ideal Help Desk Software product is all about evaluating different solutions and figuring out the top software for your specific needs. Our unique process provides you with a brief look at the general rating of Service Creatio and Groove. For overall quality and performance, Service Creatio scored 8.6, while Groove scored 9.5. On the other hand, for user satisfaction, Service Creatio earned 100%, while Groove earned 91%.
Below you can also check their features, terms, plans, etc. to see which application will be more suitable for your situation. One critical element to check is if the application can toggle on/off limitations on various types of users to secure any confidential business data.
We are aware that not all people have the time to test dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
In case you continue having second thoughts about which product will work best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular every service is and how big is its online presence. For example Service Creatio Twitter profile has currently 2950 followers. At the same time Groove Twitter is followed by 7359 people.
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