What is better SearchBlox or Swiftype Site Search? It’s a good idea to use our scoring system to provide you with a general idea which Site Search Solutions product is better for your business. For overall product quality, SearchBlox earned 7.1 points, while Swiftype Site Search earned 8.9 points. At the same time, for user satisfaction, SearchBlox scored 100%, while Swiftype Site Search scored 100%.
Information regarding their functions, tools, supported platforms, customer support, plus more are available below to give you a more precise analysis. Keep in mind to purchase only the functions your company needs so you don’t waste resources for features that you won’t be using.
In case you you want to quickly locate the best Site Search Solutions according to our experts we suggest you examine one of these services: Amazon CloudSearch, Azure Search, Google Cloud Search.
SearchBlox offers several SMB and enterprise pricing plans for all users to choose from. The solution is available in two editions, namely Enterprise Search Edition and Text Analytics Edition which you can purchase through a yearly subscription; and the pricing varies depending on the number of search servers you need per year.
You can also purchase a pay-as-you-go cloud search plan that allows you to deploy the solution on your public, private, or hybrid cloud infrastructure as a Search-as-a-Service. SearchBlox has three cloud-based search plans which pricing varies based on the number of websites you are managing. In addition, support plans are available. Here are the details:
Enterprise Search Edition
$5,000/server/yr.
Best suited for Websites, Intranet, eCommerce, Social Media, File Servers, and Cloud Drives
UNLIMITED Files/URLS
UNLIMITED Collections
Advanced Security Integration
Product Upgrades
Standard Support Included
Text Analytics Edition
$12,500/server/yr.
Best suited for Customer and Employee surveys, Voice of the Customer, and Brand and Market Research
UNLIMITED Responses
UNLIMITED Collections
Advanced Security Integration
Product Upgrades
Standard Support Included
SearchBlox Support Plans
Standard Support
$0
Per year with paid licenses
Business Hours (Mon-Fri 9-6 US Eastern)
1 Business day response SLA
Unlimited tickets
Email Support
1 Support Contact
Premium Support
$3,000/server/yr.
24 x 7
4 hour response SLA
Unlimited tickets
Email Support
5 Support Contacts
Platinum Support
24 x 7
1 hour response SLA
Unlimited tickets
Email Support
Unlimited Support Contacts
Phone Support (Outbound Only)
Emergency Patches/Hot Fixes
Please contact the vendor to get an annual pricicing quote for SearchBlox’s Plantinum Support Plan.
Search-as-a-Service (Pay as you go Cloud Search Plans with no commitments)
Starter
$499/mo.
Best suited for Small/Medium Websites and eCommerce
SearchBlox integrates with the following data sources:
Active Directory
AWS S3
Azure (Blob Storage, Table)
Box
Cassandra
DropBox
Drupal
DynamoDB
Elasticsearch
Eloqua
Excel & Excel Services
Facebook
FileNet
Filesystem
GitHub
Gmail
Google (AdWords, Analytics, Apps, Cloud, Drive, Sheets, Sites)
Google BigQuery
HubSpot
Magento
MongoDB
MySQL
OData
Office 365
OpenStack
Oracle
QuickBooks (Online, POS)
Salesforce
SAP
ServiceNow
SharePoint (2013, Online)
SugarCRM
Twilio
Twitter
WordPress
Xero
YouTube
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Capital One Investments, Mondial Assistance Group, British Columbia Institute of Technology
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible, scalable, andd affordable enterprise search and text analytics solution which is regarded as an alternative to Google Search Appliance, letting various organizations and businesses enable the searching for large volumes of data and content across websites, cloud infrastructures, databases, file systems, and other sources; translate a corpus of texts into actionable insights, and discover the emotions of their customers and employees.
A web-hosted solution that helps connect audience to relevant content that they need, thus empowering businesses to sell more, provide correct answers to more end users, and generate relevant content for followers.
No Site Search Solutions will be perfect enough to solve all the needs of a specific team. Even though core functionalities of SearchBlox and Swiftype Site Search are important you should also thoroughly analyze the integrations offered by every service. Quote frequently your team will already be working with various kinds of B2B software in your company and it’s much better to choose solutions that integrate well with each other. That way you will be able to guarantee an effortless exchange of information between your teams and software used, which can considerably reduce time devoted to migrating between one software and the next.
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