What is better SearchBlox or AddSearch? It’s easy to our scoring system to help you get a general idea which Site Search Solutions product is more suitable for your company. For overall product quality, SearchBlox attained 7.1 points, while AddSearch received 8.7 points. At the same time, for user satisfaction, SearchBlox scored 100%, while AddSearch scored 98%.
Specifics of their functions, tools, supported platforms, customer service, etc. are provided below to provide you with a more correct analysis. Don’t forget to purchase only the functions your company needs so as not to waste resources for functions which are redundant.
At the moment, the most significant products in our Site Search Solutions category are: Google Cloud Search, Azure Search, Amazon CloudSearch.
SearchBlox offers several SMB and enterprise pricing plans for all users to choose from. The solution is available in two editions, namely Enterprise Search Edition and Text Analytics Edition which you can purchase through a yearly subscription; and the pricing varies depending on the number of search servers you need per year.
You can also purchase a pay-as-you-go cloud search plan that allows you to deploy the solution on your public, private, or hybrid cloud infrastructure as a Search-as-a-Service. SearchBlox has three cloud-based search plans which pricing varies based on the number of websites you are managing. In addition, support plans are available. Here are the details:
Enterprise Search Edition
$5,000/server/yr.
Best suited for Websites, Intranet, eCommerce, Social Media, File Servers, and Cloud Drives
UNLIMITED Files/URLS
UNLIMITED Collections
Advanced Security Integration
Product Upgrades
Standard Support Included
Text Analytics Edition
$12,500/server/yr.
Best suited for Customer and Employee surveys, Voice of the Customer, and Brand and Market Research
UNLIMITED Responses
UNLIMITED Collections
Advanced Security Integration
Product Upgrades
Standard Support Included
SearchBlox Support Plans
Standard Support
$0
Per year with paid licenses
Business Hours (Mon-Fri 9-6 US Eastern)
1 Business day response SLA
Unlimited tickets
Email Support
1 Support Contact
Premium Support
$3,000/server/yr.
24 x 7
4 hour response SLA
Unlimited tickets
Email Support
5 Support Contacts
Platinum Support
24 x 7
1 hour response SLA
Unlimited tickets
Email Support
Unlimited Support Contacts
Phone Support (Outbound Only)
Emergency Patches/Hot Fixes
Please contact the vendor to get an annual pricicing quote for SearchBlox’s Plantinum Support Plan.
Search-as-a-Service (Pay as you go Cloud Search Plans with no commitments)
Starter
$499/mo.
Best suited for Small/Medium Websites and eCommerce
SearchBlox integrates with the following data sources:
Active Directory
AWS S3
Azure (Blob Storage, Table)
Box
Cassandra
DropBox
Drupal
DynamoDB
Elasticsearch
Eloqua
Excel & Excel Services
Facebook
FileNet
Filesystem
GitHub
Gmail
Google (AdWords, Analytics, Apps, Cloud, Drive, Sheets, Sites)
Google BigQuery
HubSpot
Magento
MongoDB
MySQL
OData
Office 365
OpenStack
Oracle
QuickBooks (Online, POS)
Salesforce
SAP
ServiceNow
SharePoint (2013, Online)
SugarCRM
Twilio
Twitter
WordPress
Xero
YouTube
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Capital One Investments, Mondial Assistance Group, British Columbia Institute of Technology
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible, scalable, andd affordable enterprise search and text analytics solution which is regarded as an alternative to Google Search Appliance, letting various organizations and businesses enable the searching for large volumes of data and content across websites, cloud infrastructures, databases, file systems, and other sources; translate a corpus of texts into actionable insights, and discover the emotions of their customers and employees.
AddSearch offers a subscription-based enterprise pricing model with four pricing plans. Pricing is dependent on how large the website is, as well as how much you want to customize the search results. With larger plans (Premium and Enterprise), you will also be given an expert implementation team from AddSearch that will design and build your site search.
Professional – $129/month or $99/month billed annually
10,000 documents
100,000 search queries per month
$1.8 for every additional 1,000 search queries
10 domains
5 users
1 search index
30-day analytics history
Crawling every 3 days
Premium – $649/month or $499/month billed annually
AddSearch integrates with analytics tools like Google Analytics and Adobe Analytics as well as a variety of content management systems, including WordPress and Shopify.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barracuda, Icelandair, Mongo DB
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive, visual site search for customer support, business and organizations, knowledge base websites, media and content websites, government and municipal websites, and schools and universities websites. Works on all devices, including mobile phones, tablets, and desktops. Provides instant search results with a modern interface.
You shouldn’t count on just a wide set of features and flexible pricing from a well-known Site Search Solutions. Almost as essential as main features is a trustworthy customer support. You want to make sure that if you have any questions about SearchBlox or AddSearch, or you struggle with some problems, or perhaps you’ll want to request a certain update or functionality beneficial to your business you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to benefit from personal training or at the very least an FAQ you can use.
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