SearchBlox offers several SMB and enterprise pricing plans for all users to choose from. The solution is available in two editions, namely Enterprise Search Edition and Text Analytics Edition which you can purchase through a yearly subscription; and the pricing varies depending on the number of search servers you need per year.
You can also purchase a pay-as-you-go cloud search plan that allows you to deploy the solution on your public, private, or hybrid cloud infrastructure as a Search-as-a-Service. SearchBlox has three cloud-based search plans which pricing varies based on the number of websites you are managing. In addition, support plans are available. Here are the details:
Enterprise Search Edition
- $5,000/server/yr.
- Best suited for Websites, Intranet, eCommerce, Social Media, File Servers, and Cloud Drives
- UNLIMITED Files/URLS
- UNLIMITED Collections
- Advanced Security Integration
- Product Upgrades
- Standard Support Included
Text Analytics Edition
- $12,500/server/yr.
- Best suited for Customer and Employee surveys, Voice of the Customer, and Brand and Market Research
- UNLIMITED Responses
- UNLIMITED Collections
- Advanced Security Integration
- Product Upgrades
- Standard Support Included
SearchBlox Support Plans
Standard Support
- $0
- Per year with paid licenses
- Business Hours (Mon-Fri 9-6 US Eastern)
- 1 Business day response SLA
- Unlimited tickets
- Email Support
- 1 Support Contact
Premium Support
- $3,000/server/yr.
- 24 x 7
- 4 hour response SLA
- Unlimited tickets
- Email Support
- 5 Support Contacts
Platinum Support
- 24 x 7
- 1 hour response SLA
- Unlimited tickets
- Email Support
- Unlimited Support Contacts
- Phone Support (Outbound Only)
- Emergency Patches/Hot Fixes
Please contact the vendor to get an annual pricicing quote for SearchBlox’s Plantinum Support Plan.
Search-as-a-Service (Pay as you go Cloud Search Plans with no commitments)
Starter
- $499/mo.
- Best suited for Small/Medium Websites and eCommerce
- 50,000 URLS
- Index PDF, MS Office documents
- 5 Collections
- 3 million search queries per year
- 24×7 Support
- REST API for Indexing and Search
- On-Demand and Scheduled content indexing
Growth
- $749/mo.
- Best suited for Large Websites and eCommerce
- 100,000 URLS
- Index PDF, MS Office documents
- 10 Collections
- 6 million search queries per year
- 24×7 Support
- REST API for Indexing and Search
- On-Demand and Scheduled content indexing
Pro
- $999/mo.
- Best suited for High Volume Websites
- 250,000 URLS
- Index PDF, MS Office documents
- 25 Collections
- 10 million search queries per year
- 24×7 Support
- REST API for Indexing and Search
- On-Demand and Scheduled content indexing
- Okta Security Integration
- 1 Hour Admin Training
