Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Messaging
- Automated Replies
- AI Translation
- Lead Management
- Multi-Platform Integration
- Broadcast Marketing
- Employee Management
- Secure IP Simulation
- Performance Tracking
- Real-Time Alerts
Pricing Info
Pricing Info
SCRM Champion offers two pricing plans and a free version. Here’s an overview:
Free Plan – $0 for up to 5 ports
- Up to ten entries of data export
- Multi-login
- Client-specific translation
- Lite text translation
- Session proxy
- Up to three conversations per batch of bulk messaging
- Personalized quick replies
- Group bot
- Conversation management
Standard Plan – $7.50/platform for 100 or more platforms
- Everything in the free plan
- Device management
- Account list
- Protocol account login
- Traffic distribution link
- Fan system deduplication
- Work order deduplication
- Data work order report
- Standard text translation
- Up to 10 images and voice translations per day
- Up to three keyword auto-replies
- Chat history of first 20 messages (up to 5 client replies per day)
- Follow up records
- Client tagging
- Client profiling
- Client data for the first 20 clients
- Sensitive word and behavior monitoring for the first ten results
- Private key
- Group data for the first 20 groups
Professional Plan – $11/platform for 100 or more platforms
- Everything in the standard plan
- Performance reports and settings
- Organizational structure
- Role management
- Group welcome message
- Group tag management
- Unlimited group lists
- Session statistics
- Decryption key
- Unlimited sensitive word, chat, and behavior monitoring
- Client data encryption
- Client statistics
- Unlimited client lists
- Fan activity tagging
- Complete conversation archive
- Super pinned conversations
- Anti-ban settings
- Unlimited keyword auto-replies
- Unlimited bulk messaging
- Unlimited voice and image translations
- Pro text translation
- ChatGPT translation
- Duplicate fan tagging
Integrations
Integrations
SCRM Champion can integrate with the following:
- CloudSeven
- Promo Picasso
- EchoData
- iMX
- HiSophi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sea Limited, Shopify, VNG Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SCRM Champion has a centralized platform ensures efficient handling of customer interactions across multiple channels.
Company Email
Contact No.
Company's Address
Kuala Lumpur, Malaysia
SCRM Champion Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Birdeye Comparisons
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You shouldn’t count on just a wide range of features and adjustable pricing packages from a well-known CRM Software. Almost as crucial as key features is a quality customer support. You want to guarantee that in a situation where you have any questions about SCRM Champion or Birdeye, or you struggle with some problems, or perhaps you’ll want to request a specific change or feature beneficial to your team you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to benefit from individual training or at least a knowledge base you can use.
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