What is better Scorebuddy or KnowledgeOwl? It’s easy to our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, Scorebuddy attained 7.3 points, while KnowledgeOwl gained 8.0 points. Meanwhile, for user satisfaction, Scorebuddy scored 100%, while KnowledgeOwl scored 97%.
Information regarding their unique elements, tools, supported platforms, customer support, and more are available below to help you get a more versatile comparison. Remember to purchase only the functions that you need so you don’t waste resources for functions which are redundant.
At the moment, the best products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Every time you pick a product that you think will be an actual asset for your company you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution may change, depending on specific preferences and needs. That’s why in our reviews we also give our User Satisfaction Rating for each service to give you a reliable overview of how real users of Scorebuddy and KnowledgeOwl estimate their contact with the solution. Our algorithm is built around advanced analysis of product appearances on other sites, social media as well as blogs, so you will get a full and credible landscape of what other users think about each service. In this example Scorebuddy has a total satisfaction rating at 100% while for KnowledgeOwl 97% of people say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
