What is better Scorebuddy or Gigya? Various companies want different types of Customer Support Software. To understand well which one fits your needs, think of evaluating various alternatives feature by feature along with their conditions and prices. Likewise, you may get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: Scorebuddy (7.3) vs. Gigya (7.5) for general quality and usefulness; Scorebuddy (100%) vs. Gigya (97%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better option for your company. A simple, practical tip is to list the pros and cons of both services side by side and see which software is better.
In case you you need to quickly decide on the top Customer Support Software according to our experts we recommend you try out one of these solutions: Zendesk, Freshdesk Omni, Freshdesk.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
If you are still having second thoughts about which solution will work best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how big is its online presence. For instance Scorebuddy Twitter account has currently 1088 followers. At the same time Gigya Twitter is followed by 19503 users.
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