Satmetrix
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer experience data collection and integration
- Automated analytics to reveal unprecedented insights
- Action management process management and monitoring
- CX insights delivery
- Targeted change
Pricing Info
Pricing Info
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satmetrix is a customer experience management platform to help you improve customer experience by designing and managing unique customer journeys. This platform is equipped with built-in analytics that extracts essential data and insights from comments, so you can immediately address specific issues.
Company Email
Sales@Satmetrix.com
Contact No.
Company's Address
1100 Park Pl
San Mateo, CA 94403
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Detractor Recovery/Ticketing
- Survey Management
- Feedback Management
- Regional Data Centers
- Multi-Channel Collection
- Survey Analysis
- Multilingual Surveys
- Text and Sentiment Analysis
- White-labeled URLs
- Trend Analysis
Pricing Info
Survey2Connect offers the following basic and enterprise pricing packages:
Basic Plan – $249/month or $2,988/year
- 12,000 response per year
- 3 users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Email Support
- Survey analysis – Filters, crosstabs, individual reports
- Data export – SPSS, Excel, CSV
- Multilingual surveys
- 3 Dashboards
SME-CX – $799/month or $9,588/year
- 50,000 responses per year
- 15 users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Priority support
- Survey analysis – filters, crosstabs, individual reports
- Text and Sentiment Analysis
- White-labeled URLs
- 10 Dashboards
- Training
- 1 brand
Enterprise-CX – Custom Enterprise Pricing
- Unlimited Responses
- Minimum of 30 Users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Dedicated Support
- Survey analysis – filters, crosstabs, individual reports
- Text and Sentiment Analysis
- White-labeled URLs
- On-premise set-up
- Training
- Custom development
Integrations
Survey2Connect integrates with the following business systems and applications:
- SendGrid
- Unifonic
- SmartSMS
- Ducont Route Mobile
- Mobily.ws
- vFirst
- Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
Company Email
support@survey2connect.com
Contact No.
Company's Address
Survey2Connect
iLabs Building, Plot 404, Ground Floor
Udyog Vihar Phase 3
Gurgaon, Haryana
India
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You shouldn’t count on only a wide array of useful tools and scalable pricing from a reliable Customer Experience Management Software. Almost as essential as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Satmetrix or Survey2Connect, or you struggle with some problems, or perhaps you’ll need to request a certain update or feature useful to your company you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can profit from individual training or at least a knowledge base you can use.
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