What is better Salesforce Service Cloud or Snapforce? It’s easy to our scoring system to give you a general idea which CRM Software product is better for your company. For overall product quality, Salesforce Service Cloud earned 9.6 points, while Snapforce received 7.5 points. Meanwhile, for user satisfaction, Salesforce Service Cloud scored 97%, while Snapforce scored N/A%.
Specifics of their functions, tools, supported platforms, customer support, etc. are given below to provide you with a more correct review. Remember to choose only the functions that you need to avoid wasting cash for tools that you won’t be using.
In the event you want to quickly identify the more reliable Customer Support Software according to our review team we advise you take a look at one of these services: Freshdesk, Freshdesk Omni, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you research different CRM Software products you shouldn’t just explore their features list and offered pricing packages. Pay attention to the fact that the software should be meeting your requirements and business so the more flexible their offer the better. Explore what OSes are supported by Salesforce Service Cloud and Snapforce and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this could be a key element for many firms.
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