What is better Salesforce Service Cloud or Kampyle? There are numerous Customer Support Software products in the market right now. The ideal way to find out which one fits your needs best is to examine them side by side. For example, here you can examine Salesforce Service Cloud and Kampyle for their overall score (9.6 vs. 6.9, respectively) or their user satisfaction rating (97% vs. 100%, respectively).
Additionally, you can examine their functions and pricing terms along with other helpful information below. When matching products make sure to analyze their related features and mark their disparities to have a clearer picture of both deals. What is more bear in mind to assess secondary features such as security, backup, intuitiveness, and helpdesk support.
Those of you who don't have much time or would like to get a Customer Support Software advice from our team might want to try out these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Almost as essential as useful features and client support level are pricing plans provided by Salesforce Service Cloud and Kampyle. Although cost should not be a deciding aspect it’s without a doubt a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and easily scaled up when your business grows. Make sure you don’t pick plans that have complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly as big companies can often benefit from special pricing. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a helpful experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with Salesforce Service Cloud and Kampyle.
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