What is better Salesforce Service Cloud or IXACT Contact? There is a wide range of CRM Software products available for businesses today. The best way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can compare Salesforce Service Cloud and IXACT Contact for their overall score (9.6 vs. 8.8, respectively) or their user satisfaction rating (97% vs. 100%, respectively).
You can also examine their functions and pricing stipulations as well as other useful details below. When matching products make sure you analyze their corresponding advantages and mark their differences to have a clearer picture of both deals. Similarly, keep in mind to check other issues such as security, backup, intuitiveness, and helpdesk support.
In the event you have to quickly decide on the best Customer Support Software according to our review team we suggest you check out one of these solutions: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
IXACT Contact is a CRM and marketing automation platform specifically designed for the real estate industry. It has a simple enterprise pricing that starts at $39 per month.
IXACT Contact – from $39/month or $33/month/annual billing
Almost as important as functionalities and user support responsiveness are pricing packages offered by Salesforce Service Cloud and IXACT Contact. While price should not be the sole element it’s definitely an important thing to think about. You should expect a flexible pricing plan that can be matched with your company size and effortlessly scaled up when your company grows. You should be certain you don’t pick plans that have additional tools that you won’t use and always make an effort to contact with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and gives you a reliable overview of what it’s like to work with Salesforce Service Cloud and IXACT Contact.
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